FAQs
How can I place an order?
Simply choose your favorite products, add them to your cart, and proceed to checkout. Enter your delivery details and select your preferred payment method to complete your order.
What payment methods do you accept?
We accept:
- Cash on Delivery (COD)
- JazzCash / Raast
- Bank Transfer
Do I get a discount for advance payment?
Yes! You get 5% OFF your order when you pay in advance through JazzCash, Raast or Bank Transfer. Use code PREPAID5 at checkout and choose Advance Payment.
After making the payment, send a screenshot of the successful transaction along with your order number to our WhatsApp at 0308-1300077 for verification. See our Payment page for the QR code and account details.
Do you offer discounts on multiple hijabs?
Yes! Mix any hijabs and save automatically: buy 3 and save 5%, buy 5 and save 10%, or buy 10 and save 20%. The discount is applied in your cart, and you can still pay in advance to save an extra 5%.
Do you offer Cash on Delivery?
Yes. Cash on Delivery is available across Pakistan. Please note that the 5% advance-payment discount does not apply to COD orders.
What are your shipping charges?
We offer FREE shipping on orders of Rs. 2,500 or above.
For orders below Rs. 2,500, a flat shipping fee of Rs. 200 applies.
How long will my order take to arrive?
Orders are generally delivered within 3–4 business days.
Delivery may occasionally be delayed due to severe weather, natural disasters, strikes, protests, nationwide disruptions, courier issues, or other circumstances beyond our control.
Which courier service do you use?
We work with multiple trusted courier partners across Pakistan. The courier may vary depending on your location, service availability, and delivery requirements.
Can I return or exchange my order?
Yes. TAREEF accepts returns, refunds, and exchanges on all products, subject to our Return & Exchange Policy.
You must contact us within 48 hours of receiving your order to request a return or exchange.
What if I receive a damaged or incorrect product?
If you receive a damaged, defective, or incorrect item due to an error from our side, please contact us within 48 hours of delivery.
Once the issue is confirmed, TAREEF will cover the applicable return or exchange delivery charges.
What if I simply don't like the product or want another size/color?
You can still request a return or exchange within the 48-hour period, provided the product meets our return conditions.
If there is no mistake from TAREEF's side, the customer will be responsible for the applicable return/exchange delivery charges
What condition should a returned product be in?
Returned products should be unused, unworn, unwashed, and in their original condition, including original packaging and tags where applicable.
How can I contact TAREEF?
For order assistance, payment confirmation, returns, exchanges, or any other questions, you can contact us on WhatsApp:
0308-1300077
We'll be happy to assist you.
